Question 1

What are the hours of operation?

Accepted Answer

Monday – Thursday: 11:00 AM – 11:00 PMFriday – Saturday: 11:00 AM – 12:00 AMSunday: 11:30 AM – 10:00 PM*Opening and/or closing hours may vary by location.

Question 2

What number do I call to order a pizza?

Accepted Answer

From your cell phone dial #3636 toll free anywhere in Ontario. In the GTA dial 416.736.3636.

For stores outside the GTA, you can use #3636 from your cell phone, or check the store locations page for the landline phone number to your store of choice.

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Question 3

Is there a delivery charge?

Accepted Answer

Yes, a delivery charge of $4.36 applies to each order in the GTA. Minimum order for delivery is $10 before taxes and delivery charge.

Question 4

How long does it take for delivery?

Accepted Answer

We quote approximately 45 – 50 minutes for delivery for the majority of addresses. However, there may be instances where an address is considered to reside within a store's extended territory and the delivery time approximation may be longer than the average. There may also be circumstances outside of a store's control, like inclement weather, that create a no-time-guarantee scenario — orders will be delivered as quickly and safely as possible but no time approximation will be provided.

Question 5

How long does it take for pick-up?

Accepted Answer

We quote approximately 20 – 25 minutes for a pick-up order to be prepared and ready for you. There may be circumstances outside of the store's control that create an extended pick-up wait time or a no-time-guarantee scenario — orders will be prepared as quickly as possible but no time approximation will be provided.

Question 6

What toppings do we offer?

Accepted Answer

We offer many meat and vegetable toppings.

View our complete topping list →

Question 7

What pizza sizes do we offer?

Accepted Answer

Small — 10" diameter · 6 slicesXtra-Thin — 11" diameter · 8 slicesGluten-Free Crust* — 11" diameter · 8 slicesMedium — 12" diameter · 8 slicesLarge — 14" diameter · 10 slicesExtra Large — 18" diameter · 12 slicesParty Size — 15" x 21" · 24 square slicesFlatbread: 7 x 21 inches · 12 square slicesPinsa: 13 x 8.1 inches · 8 square slices

Question 8

What is the address and phone number to your head office?

Accepted Answer

Pizzaville Head Office

741 Rowntree Dairy Rd, Unit 1
Woodbridge, Ontario L4L 5T9

905-850-0070

Question 9

What are the terms and conditions pertaining to your Gift Cards?

Accepted Answer

Please see our Terms and Conditions document.

View Gift Card Terms & Conditions →